Welcome To Swain County
Image of Swain DSS

Social Services

The Swain County DSS lobby is open to the public. Regular business hours of Monday-Friday, 8:00 a.m. through 5:00 p.m. If you are unable to come into the office and feel free to call (828) 488-6921 during regular business hours so we can assist you with your services, questions, or any issues that may arise. If it is after regular business hours and you need to make a report about suspected child and/or adult abuse or neglect please call Swain Dispatch at (828) 488-9832, (828) 488-6021 or 911 and let dispatch know you need to speak to the social worker on call. Again, our general number is (828) 488-6921.

STATEMENT & PURPOSE OF PRACTICE

The Swain County Department of Social Services shall meet with clients at their point of need to provide preventive, supportive, and restorative sevices delivered with competence and compassion while striving to protect vulnerable children, aged, disabled, and poor in our community. These services will enhance skills, knowledge, encourage self-sufficiency, dignity, and independence. We will work to preserve the honor and privacy of all people and provide programs of human welfare with the goal of improving the quality of life for Swain County Citizens.

AGENCY GOALS
(established by our staff, DSS board, and director)

Children and families at risk of abuse, neglect, and poverty will live in safe, healthy, and stable environments. Economically disadvantaged families will become self determined and not remain dependent on public assistance. Families experiencing economic hardship will obtain assistance. Aging and disabled adults to be safe and remain in the least restrictive settings. Swain County DSS will run an effective, resourceful, knowledgeable, and responsible organization. Enhance collaboration and communication between units within the agency.

Phase 3 Executive Order

DSS Pandemic Modifications

Contact

Department of Social Services
80 Academy Street
Bryson City, NC 28713

Mailing Address
PO Box 610
Bryson City, NC 28713

Contact:

Bree Clawson, DSS Director
Phone 828-488-6921
Fax 828-488-8271
email

Office Hours
8am-5pm
Monday-Friday